Ok, so let’s pretend that you didn’t meet with a designer for your logo. You ponied up the $99 to get a logo done online, arming you with an “ok” logo in tons of different formats, most of which your computer can’t read. Proud of your financial prudence, it looks like you are off and running – now let’s go get some business!!!
First stop: a business card. Knowing that graphic designers charge far too much for a 2″ x 3.5″ slip of paper, you decide that Microsoft Word is the weapon of choice to slay this dragon. After all, Avery templates and a couple ink cartridges produce results so much quicker than a print shop. Therefore, with a dozen fonts and a stretched-out logo, you throw together your cards, spit them out of the printer and head off to your first networking event. Each business card you hand out doesn’t look quite as nice as every card you receive, though. But who cares; it does the trick, right?
Next, you’re going to need some print collateral. Once again, we fire up MS Word. Pulling photos from Google and applying the same extensive font collection (it’s good to be consistent), you just saved yourself a few bucks yet again. You now have a Word document that may be a bit hard to read, never looks quite right when someone gets it in an email, and weighs about 5mb. But who cares; it does the trick, right?
Eventually, you will need a website. We will all need a website at one point or another. So, after putting it off as long as you can, you finally break down and get the budget $200 website. No one is going to look for you on Google, so you saved some money by avoiding those SEO witch doctors. The artistic geniuses at the other end of you short email chain have thrown together a website practically overnight; why would you ever consider spending more? It does the trick, right?
Unfortunately, after about six months, you almost forget that the website is there. You don’t get any business from that or any other marketing material, so you go back to revisit that one-pager. It will probably only take you a couple hours to get it perfect. Maybe your “look at me” starburst isn’t big enough on it. Maybe you’re not saying enough, so you add a couple pages – in really big text – so that your idea gets across. Or maybe you need to do some work to that logo…
After all this work is not the time for clients to point out that your logo is hard to read. Or to realize that everyone you’ve come in contact with needs to ask what you do, even after taking your business card. This may seem like an exaggeration, but it’s not. It’s the second such case I’ve encountered this month.
Patrick,
I would laugh if I weren’t crying. Anybody deciding to go this route themselves should consider your comments. And for those that go ahead and go it alone, trust me – we all can tell.
Brad
ps: good post from great copy guy speaking to your same points. http://neologyconcepts.com/blog/2009/10/do-you-need-a-messaging-expert/
Hey, could you post this as a reply to every Craigslist ad I’ve ever seen? That would be great. Lol.
It really is funny how people don’t understand that branding is important. I actually had a friend of mine ask me if I could design a logo for his mom, but first explain to her why she needed one and why he couldn’t do it for her “with clipart” because he’s “good with the computer”.
Amen.. I have to imagine branding is done completely wrong 1,000 times for every 1 time it’s done right.
Very good, disturbing article Patrick! It reminds me of the “cheap can be very expensive” caveat.